Our first walk-through clinic of the year yesterday went very well! We are now organising more clinics and will send out invites by text (for most) or call you (or you call us) shortly. It’s been extremely helpful those with mobiles booking online so please do this if you can. Please bear with us for 1-2 days more whilst we organise the extra clinics then we will text those that need to book in & update our website for those who want to phone us. Thank you, Cornerways Team
Category Archives: Surgery Updates
Covid & Flu Boosters
We are booking in Covid and Flu boosters by invite-only. We’re prioritizing the over 65s and housebound initially and sending self-book invites by mobile. Please be patient and wait for us to contact you. If your mobile is not up to date or we don’t have it – let us know – it saves us lots of time. We will also telephone those without mobiles and book you in too. We’ll use our clinic on the 27th to judge the amount of time we need going forward per patient, then will release more appointments on the 28th September, when we’ll send another invite-only link out. If you / your relative / cared for person is over 65 and doesn’t have a mobile, you are welcome to call us from 28th September, though be assured we’ll call you if you don’t call us. We’ll get through everyone, we just need some time!
When it comes to your appointment, you can’t have your Covid booster if you’ve had Covid within 4 weeks, or if you currently have a fever. Please cancel your appointment in advance if this affects you, so we can offer the slot to someone else, and not waste vaccine.
Thank you! The Cornerways Team
Care Quality Commission Update
Cornerways Surgery was inspected by the Care Quality Commission (CQC) in April 2022 and their report has just been published. Please see here for the full report details. We’d like to thank you for engaging so well in providing feedback for this inspection, with ‘exceptionally positive feedback from patients’ and ‘timely patient access to services and appointments’ identified as areas of outstanding practice. However, we are required to improve overall. This means the CQC will check within a year that we have made the changes suggested, and then re-rate the practice. The required improvements are around governance (policies), who performs our safety audits, management of safety alerts, re-checking registration details of clinicians on an annual basis and keeping updated records of staff vaccinations. We can assure you our policies are now up to date, we have had an external fire safety audit and will have a further external health & safety audit, all clinicians are indeed still registered without restrictions to practice (and we will check this annually as per requirements) and we now have records of staff vaccinations. Safety alerts continue to be acted upon promptly, and we have increased the robustness of our system by (i) running a suite of safety searches monthly and (ii) employing a clinical pharmacist to keep oversight of this system. Furthermore, whilst we had a system in place to record significant events and discuss within the team informally, there is now a formal policy and learning will be shared internally and externally (to other local practices) and documented. Please feel free to get in touch if you have questions. If you’d like to see how you rated us, please view the national GP Patient Survey Results here (you scored us higher than the CCG average in every question). We are grateful to the CQC for their inspection and highlighting areas we can improve and are confident we will receive a satisfactory re-inspection shortly.
Thank you, Dr. Romans & Dr. Sayers