Our latest news is included below this post.
COVID 19 surgery precautions – click here for NHS guidance
- Wear a mask in the surgey unless exempt.
- The door is unlocked and you are free to come in during reception opening hours.
- Hand sanitiser available at reception.
- Try to keep socially distanced in the waiting room.
- Try to book by phone rather than walk-in.
- If you need any of the following facilities, please ask and we will help
- Accessible toilet.
- Baby change.
- Private area for breastfeeding (you are welcome to breastfeed anywhere).
- Confidential area to speak to a receptionist.
- Please feel free to bring a friend / relative / advocate / child with you – we want you to feel comfortable and supported.
Reception is closed to walk-in enquiries for lunch between 12 and 1pm.
An urgent enquiry line remains open until 6.30pm on weekdays (01903 247740).
After 6.30pm and before 8am call 111 for urgent, non-emergency help.
Cornerways Surgery was inspected by the Care Quality Commission (CQC) in April 2022 and their report has just been published. Please see here for the full report details. We’d like to thank you for engaging so well in providing feedback for this inspection, with ‘exceptionally positive feedback from patients’ and ‘timely patient access to services and appointments’ identified as areas of outstanding practice. However, we are required to improve overall. This means the CQC will check within a year that we have made the changes suggested, and then re-rate the practice. The required improvements are around governance (policies), who performs our safety audits, management of safety alerts, re-checking registration details of clinicians on an annual basis and keeping updated records of staff vaccinations. We can assure you our policies are now up to date, we have had an external fire safety audit and will have a further external health & safety audit, all clinicians are indeed still registered without restrictions to practice (and we will check this annually as per requirements) and we now have records of staff vaccinations. Safety alerts continue to be acted upon promptly, and we have increased the robustness of our system by (i) running a suite of safety searches monthly and (ii) employing a clinical pharmacist to keep oversight of this system. Furthermore, whilst we had a system in place to record significant events and discuss within the team informally, there is now a formal policy and learning will be shared internally and externally (to other local practices) and documented. Please feel free to get in touch if you have questions. If you’d like to see how you rated us, please view the national GP Patient Survey Results here (you scored us higher than the CCG average in every question). We are grateful to the CQC for their inspection and highlighting areas we can improve and are confident we will receive a satisfactory re-inspection shortly.
Thank you, Dr. Romans & Dr. Sayers
From today, NHS organisations in Sussex will reintroduce mandatory mask wearing for all staff and patients in order to protect everybody from rising rates of COVID-19 infection. 1 in 30 people are testing positive for COVID-19 and rates are rising. Many people won’t know that they have the virus as they won’t have any symptoms. To make sure our staff can continue to care for you, please wear a face covering when visiting our services, unless exempt.
The Covid vaccination service we jointly manage at the Strand Surgery is now taking bookings via the “National Booking System”. Look for “Strand Medical”. For Spring boosters this will allow you (the over 75s) to book providing you are 3 months from your last dose. The recommended interval is 6 months, but 3-6 months is fine. 5-11 year olds can have an appointment booked this way too. We’re planning on delivering the housebound patients vaccinations ourselves in June, but feel free to use the Strand Medical if able.
Book via https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/ or by calling 119. Dr. Romans & Dr. Sayers